PRIVACY POLICY
Bertrand Creek Tax Services is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection Act (PIPA) of British Columbia.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or use our services:
- Contact Information: Name, email address, phone number, mailing address.
- Tax Information: Income details, Social Insurance Number (SIN), financial data, and other relevant details for tax preparation purposes.
- Website Usage Data: IP address, browser type, and cookies to enhance your online experience.
2. How We Use Your Information
We collect and use your personal information to:
- Provide accurate tax preparation and related services.
- Communicate with you regarding your inquiries, appointments, or services.
- Fulfill legal and regulatory requirements.
- Improve our website functionality and service offerings.
We will not use your personal information for purposes beyond those stated unless we obtain your consent or as required by law.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with:
- Service Providers: Trusted third parties who assist us in delivering our services (e.g., cloud storage or bookkeeping platforms).
- Legal Authorities: When required by law or to protect our legal rights.
4. Security of Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted databases, secure file storage, and restricted access protocols.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or destroy your information.
6. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to any inaccuracies.
- Withdraw consent for certain uses of your information.
To exercise your rights, please contact us using the information below.
7. Cookies and Website Analytics
Our website uses cookies to improve user experience and collect anonymous analytics data. You can disable cookies in your browser settings, but some website features may not function properly.
8. Contact Us
If you have questions, concerns, or requests about your personal information or this Privacy Policy, please contact us at:
Bertrand Creek Tax Services
Email: bertrandcreektax@gmail.com
Phone: (236) 360-9339
Website: https://bertrandcreektax.ca
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Effective Date: December 2024
Last Updated: December 2024